Processing and Transit

Processing normally takes 1–3 business days after payment confirmation. Estimated transit is 7–12 business days after dispatch unless another estimate is displayed before purchase. Weekends and public holidays are excluded. Seasonal demand, customs, and carrier disruptions may affect arrival; dates are not guaranteed.

Destinations, Charges, and Origin

Supported addresses, shipping methods, and fees appear at checkout. Import duties or clearance fees not included there may be payable separately. Ask support before ordering if dispatch origin matters. Our registered address does not identify a dispatch warehouse.

Tracking and Delivery Issues

We email available tracking after dispatch. Separate parcels may have separate tracking. Report stalled tracking, delays, or missing parcels; we investigate with relevant providers. Confirmed loss or non-delivery receives an appropriate refund, replacement, or reshipment. A delivered scan does not automatically exclude assistance.

Changes and Delivery Errors

Request changes promptly before fulfillment; availability is not guaranteed. Agreed reshipping costs caused by an incorrect customer address are disclosed first. We cover remedies for our delivery errors and damaged, incorrect, or incomplete goods. Contact service@vaamlorig.com for assistance.